What is the function of the "Oklahoma Workers' Compensation Commission’s Ombudsman"?

The function of the Oklahoma Workers' Compensation Commission’s Ombudsman is primarily to assist injured workers in navigating their claims. This role is essential because the workers' compensation process can be complex and overwhelming for individuals who may already be in a vulnerable position due to their injury. The Ombudsman provides guidance and resources, helping injured employees understand their rights and responsibilities within the workers’ compensation system. This support can include answering questions, helping with the completion of necessary forms, and providing information on how to properly file a claim.

The Ombudsman does not take on the role of investigating workplace accidents or issuing fines, as those responsibilities typically fall under regulatory or enforcement divisions. Additionally, representation of employers in disputes does not align with the primary role of the Ombudsman, which focuses on supporting injured workers rather than representing employer interests. By prioritizing the assistance and advocacy for injured workers, the Ombudsman plays a crucial role in ensuring that employees receive fair treatment during their claims process.